We take your privacy seriously. Here’s how we protect you. We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to the inthecrack.com website, however, accessed and/or used, whether via personal computers, mobile devices or otherwise, and other interactive features, applications or downloads that are operated by us that are available through this website and post this Privacy Policy (collectively "Website") produced and maintained by ITC Media Inc. ("Company" or "we", "us", or "our"). We have established this privacy policy ("Privacy Policy") to let you know how we handle your Personal Information (as defined below). This Privacy Policy also describes the rights and options available to you with respect to your personal information.
Please be advised that the practices described in this Privacy Policy apply to information gathered online at our Website and offline through your interactions with us outside of the Website. It does not apply to information collected by websites maintained by other companies or organizations to which we may link and which you choose to use, subject to these websites’ privacy policies.
By visiting our Website, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We may revise our Privacy Policy from time to time and if we do, we will make an effort to notify you of these changes, including through a banner on the Website’s homepage, and we will include the latest version of the Privacy Policy in the link provided for it on the Website. Your continued use of our Website and our affiliate sites following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively, we will provide you with notice of the modifications or amendments.
If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at support@inthecrack.com.
The Company is a Canadian limited liability company with a business address at:
101-5170 Dunster Rd. Suite #199
Nanaimo, BC Canada
V9T 6M4
If you reside or are located in the European Economic Area ("EEA") the Company is the data controller of all Personal Information collected via the Website, as set out in this Privacy Policy.
We adhere to the highest standards of ethical practices in all of our operations and are dedicated to protecting the privacy of all visitors to our Website. Our privacy policy is simple: Except as disclosed below, we do not use or sell, barter, give away, or rent your personal information to any company outside of Company.
So that we can provide you with the most efficient and enhanced experience, you must register for a personal account accessible through a confidential password and nickname that you select. We collect personal information ("Personal Information") about you for the following stated purposes:
For purposes of registration and use of our services, we collect Personal Information about you such as your name, user ID and email address and may collect telephone numbers, address, billing information (which may include credit card number, credit card security number, bank routing number, and bank account number), IP address, unique device identifier, and demographic information such as age, gender and zip code.
We also collect and store information that you enter into this Website or that you provide through our help desk, or to any customer service representatives, in conjunction with requests for more information.
Personal Information may also be collected if there are certain portions of the Website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards, forums, blog comments, video reviews, if any). If you submit information for a model submission, we may collect Personal Information such as your name, address, driver’s license number, date of birth, email address, and any other information visible on the photo identification you provide.
We also may collect, combine and store information about you that we receive from other sources or from affiliated websites, to enable us to update and correct the information contained in our database.
In addition, when you interact with the Website, for statistical and analytical use, our servers may keep an activity log about your use of the Website ("Analytical Information"). Generally, this information is collected through "traffic data." We collect and store certain administrative and traffic information with each use of the service or Website including: source IP address, access location, time of access, date of access, web page(s), software crash reports, type of browser used, screen resolution, language, session identification number, search terms, search results, access times and referring websites addresses.
We never use or install spyware on your computer or device, nor do we use spyware to retrieve information from your computer or device.
Like many websites, we use "cookies," which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track the use of our Website and online services. We may also use cookies to monitor traffic, improve the Website and make it easier and/or relevant for your use. You may occasionally get cookies from companies advertising on our behalf. We do not control these cookies, and these cookies are not subject to this Privacy Policy.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics may also use cookies to help us analyze how users interact with and use the Website, compile reports on Website activity, and provide other services related to Website activity and usage. The cookies may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.
Like some Websites, we may use web beacons. A web beacon (also known as "action tags" or "single-pixel gifs") is an invisible graphic on a web page that is programmed to collect non-personally identifiable information about your use of a given website. Like cookies, web beacons allow Company and its technology providers to summarize overall usage patterns for our analysis and provide personalized services and advertising content. We do not share or provide Personal Information we may collect through such web beacons, such as names, e-mail addresses and phone numbers with our advertisers without your express permission.
This Website is not directed to children under the age of 18, and Company does not knowingly collect personally identifiable information from children under 18 years of age. If you are under 18 years of age you should not use this Website, and under no circumstance should you provide Personal Information to Company. If Company discovers that a child under the age of 18 has provided Company with Personal Information, Company will immediately delete that child’s information.
We use your Personal Information to help us personalize and continually improve your experience on the Website. For example, we may use the information to present you with content, products or services that we believe may be of interest to you. We use Personal Information to handle subscription orders, deliver products and services, process payments, communicate with you about orders, products, services, promotional offers, update our records and generally maintain your accounts and relationships with us. We also use this information to improve our Website and platform, prevent or detect fraud or abuses of our Website and, as described below, enable third parties to carry out technical, logistical or other functions on our behalf. Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to our Website or your Personal Information collected online to any companies not affiliated with us.
We may also use your Personal Information to fulfill orders, provide customer service, track your compliance with the Website’s rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information).
We use Anonymous Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
We will share your Personal Information with our service providers who assist us with the internal operations of the Website. These companies are authorized to use your Personal Information only as necessary to provide these services to us and not for their own promotional purposes. We do not sell your Personal Information to third parties. A detailed list of those service providers is listed below in Schedule B. We also use third party agents to manage payment processing on the Website. If you make a purchase on the Website, you will be directed to a third party payment processing website, and the practices described in this Privacy Policy for Company do not apply to information gathered on such website. We encourage you to read the privacy policy of the third party payment processing website.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
We may share your Personal Information with various government authorities in response to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personal Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of the Company, the Website, our users, customers, or others; and in connection with our Terms of Use and other agreements
If you reside or are located in the EEA, we keep your Personal Information for no longer than necessary for the purposes for which the Personal Information is processed. The length of time we retain Personal Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your device to our servers. Personal Information collected by our Website is stored in secure operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose Personal Information to you.
While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
For your convenience, we may provide links to websites operated by organizations other than the Company that we believe may be of interest to you. Please be advised that the practices described in this Privacy Policy for Company do not apply to information gathered through these other websites. These other sites may also send their own cookies to you, collect your data or solicit your Personal Information. Always be aware of where you end up. We are not responsible for the actions and privacy policies of third parties and other websites. We encourage you to be aware of when you leave this Website and read the privacy policies of each and every website that you visit.
When we run a contest or sweepstakes relating to this Website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Privacy Policy. In conjunction with your entry in such contest or sweepstakes, Personal Information will be collected only if you voluntarily submit it to our sponsors or us.
Please remember that any information you share in public areas, such as message boards, chat rooms or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any Personal Information that you expect to keep private.
We may change our ownership or corporate organization while providing the Website and services. As a result, please be aware that we may transfer your information to another Company that is affiliated with us or with which we have merged. Under such circumstances Company would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.
The Website is primarily operated and managed on servers located and operated within the United States. In order to provide our products and services to you, we may send and store your Personal Information (also commonly referred to as personal data) outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your Personal Information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personal Information. We are committed to protecting the privacy and confidentiality of Personal Information when it is transferred. If you reside or are located within the EEA and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the EEA to the extent feasible under applicable law. If you are located in a country outside the United States of America and voluntarily submit Personal Information to us, you hereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States of America.
We are committed to maintaining our position as a premier Website on the Internet. As our Website continues to develop, we may add new services and features to our Website. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use the Website in case you missed our notice of changes to the Privacy Policy. We will never, however, materially change our policies and practices to make them less protective of customer information we have previously collected without your express consent.
You have certain rights in relation to your Personal Information. If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via support@inthecrack.com. If you reside or are located in the EEA, you have the right to request that we:
We try to answer every email promptly where possible, and we will provide our response within the time period stated by applicable law. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personal Information. Please also note that certain Personal Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personal Information to comply with a legal obligation.
When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.
You may always opt-out of receiving future e-mail messages and newsletters from Company. We provide you with the opportunity to opt-out of receiving communications from us at the point where we request information about you. We also give you access to a broad range of information about your account to permit you to correct or update Personal Information that you have previously provided to us. To do so, you can send us a message at support@inthecrack.com.
European Union Resident and GDPR RightsLink to European Union Resident and GDPR Rights In compliance with certain privacy laws, in particular the European General Data Protection Regulation (GDPR), we provide specific additional rights for individuals who interact with us such as the right to access, rectification, right to object, to complaint, erasure and blockage. More specifically and under certain circumstances:
In addition to the above, we reference certain rights for European Territory citizens herein. Pursuant to the GDPR, citizens from "European Territories" mean the European Economic Area (EEA), the European Free Trade Area (EFTA) and Switzerland. For the purposes of this Privacy Policy, the term "European Territories" shall continue to include the United Kingdom via adoption of their Data Protection Act 2018.
Please email support@inthecrack.com with any questions about exercising any of the above rights.
We try to answer every email promptly where possible, and we will provide our response within the time period stated by applicable law. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personal Information. Please also note that certain Personal Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personal Information to comply with a legal obligation.
When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.
The CPRA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CPRA rights and explains how to exercise those rights.
You have the right to request that SARJ disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
However, we may offer you certain financial incentives permitted by the CPRA that can result in different prices, rates, or quality levels. Any CPRA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
A rights request can be made by you or your legal representative.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password-protected account sufficiently verified when the request relates to the personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Email: support@inthecrack.com
Mail:
ITC Media Inc.
101-5170 Dunster Rd.
Suite #199
Nanaimo, BC
Canada
V9T 6M4
California Civil Code Section 1798.83 permits customers of Company who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes.
To make such a request, please send an e-mail to support@inthecrack.com
Did we answer your question? If not, please visit the Customer Support portal to contact us.
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